Welcome to The Maintenance Shop!

Took in my new(er) car to this place based of the ratings from a Google. I started to hear grinding on the back brakes and also needed oil l change , and inspection. I had so many questions john took the time to answer them all (through several phone calls) and was very patient. My car was done in hours and I am happy. *also it was brought to my attention the fronts could have waited to be done but I told john to just do all 4 brakes* My point he could have lied about that and tacked on a whole bunch of other stuff.

Melanie Biggers Oct 10, 2024

We moved up to the Kansas City area to attend graduate school a little over four years ago. Due to the restraints of full-time student's budget, our vehicles are older models that require occasional maintenance. TMS has provided exemplary service from day one. They always provide us with options related to the necessity and priority of repairs. In nearly every case, they come in under the quoted estimate and stay within timeframe expectations; if anything unexpected arises, they quickly communicate with us. In many ways, TMS reminds us of "our garage back home," which is a blessing in and of itself. Our family strongly recommends TMS. Our most recent visit with TMS has once again exceeded our highest expectations. We needed some front-of-the-vehicle repairs due to normal wear and tear, and our rear shocks were close to needing replacement. All went well as usual; however, on our drive to church the following evening, we heard this loud sound while driving. Apparently, one of the mounts for one of the rear shocks had rusted out, which was not something TMS could have predicted in advance. I did not doubt that explanation; however, for this review's purposes, I verified this event's unpredictable nature with multiple trusted resources back home. This is important because of what TMS did in response: they repaired our vehicle at no cost. The owner spoke to us personally, gave my kids and me a ride home, and even returned our repaired vehicle personally. TMS cannot obviously give away its service and stay in business; however, it has been our experience that they do understand the need for personal transportation and are always mindful of their customers. My family and I cannot recommend TMS any higher than we have here; if you need a solid customer service-orientated garage, TMS should be your first and only stop.

Bloodworth Home Jan 1, 2024

Final price lower than estimate!!

Todd Gadbois Aug 8, 2024

They treat you like family

Michael Swope Aug 8, 2024

I brought my car here after hearing a noise coming from one of the wheels last November. Just as I had suspected, a failed wheel bearing was the result of the noise. TMS replaced 2 wheel bearings, and a CV joint for much less than I expected to pay! They got all the work done in one day as well! We’re a 2 car household and there’s no getting around it! So getting the car back the same day was even better! Fast forward to late July/Early August and the noise has returned! I called and set up a day to drop the ride off and wait to get the call! I assumed it was one of thr 2 bearings that were still original to the car, but John called and said it was one of the ones they had replaced 9 months ago. No questions asked, it was fixed and my oil changed as requested! What a great feeling! I appreciated the hell outta that integrity and standing behind the work you do! I’m sure there are places out there that would have told me anything, just to make me pay for that job again! It’s a bit out of the way from the place I had been taking my cars, but TMS is probably going to be my regular auto mechanic moving forward.

Dan Fultz Aug 8, 2024

TMS is my go to for all my warranty work on my cars they do good work and are great people. There prices are a little high tho.

Myron Hill Aug 8, 2024

My car stalled on the highway Friday evening, I used the after hours drop off service when the tow truck driver recommended them. they called me back after only one business day. Very honest service, they explained exactly what they saw was wrong and didn’t try to upsell me anything or give unneeded repairs and actually recommended not repairing my car due to risk of there being further damage and the age of my car. Fair prices, friendly people, and they were super flexible with my car staying there while I got a place to bring it. Highly recommend

Samantha Eklund Jul 7, 2024

Employees there are very nice and efficient.

Kelsey Dewey Jul 7, 2024

They are accurate in the estimate! They are excellent at having your car ready when they say, and if there’s an issue they notify you before proceeding! Very customer friendly and oriented!

Michael Wright Jul 7, 2024

This shop is very professional and thay do great work on all my vehicles

Jim Wilson Jul 7, 2024

The Maintenance Shop staff is always helpful and professional! They find solutions, and they keep my car running and my family safe. Highly recommend

Kristi Batte Jun 6, 2024

Highly recommend TMS Auto Repair for your auto service needs. The shop we had been going to for years closed their doors. Needed my daughter’s car checked out for running bad. Ended up being a bad engine. Reasonably priced for their efforts. Also had a couple of used cars checked out. They were thorough and gave me the thumbs up or thumbs down for each car. Also willing to work with you for the needed repairs taking care of the higher priority first. Very satisfied.

Dave Young Jun 6, 2024

My car broke down and called TMS, John answered and got my truck in same day. My alternator ended up going out causing it to stop on the highway. When I arrived the tech ended up getting the job done faster, which ended up saving me money! Highly recommend this shop, when they could have easily taken the approved amount without saying anything.

Michael Jun 6, 2024

TMS Auto is THE BEST!!! Great customer service, trustworthy mechanics and so helpful.

Carrie Flener Jun 6, 2024

I’ve been getting my oil changed here since I had problems at the last shop. Recently, I needed new tires. John & Scott helped me pick out quiet tires that I requested, while making the car drive outstanding! They also mentioned the noise I’ve been hearing and found the issue other shops couldn’t find. I highly recommend this place!

Gerry McGraw Jun 6, 2024

We take all our cars to TMS! Service is always great. The shop manager is a gem!

John Stewart Jun 6, 2024

Excellent service, knowledgeable and nice.

rebecca randles May 5, 2024

Very Honest Shop and Friendly Staff!! I have taken in all of my vehicles 2014 F150, 2014 Honda Pilot, 2010 GMC Acacia and they have always been completely straight forward with me. They have always fixed the problem correctly and in a timely manner. Don't expect them to skip corners or use substandard parts.

Tim Holtorf Mar 3, 2017

Moved to the Northland recently and have used TMS twice! Super friendly and highly ethical! The first time I was quoted a price and when I show up to get the car the bill was $200 cheaper. They could have easily kept the money but refunded it to me! These guys are amazing!

Larry Sullentrup May 5, 2024

Great place! They are very knowledgeable and explained everything. They didn't talk down to me as a woman and were always kind and helpful. Got my car all taken care of. This will now be my go-to shop for any car issues or routine maintenance.

Debra Bernal May 5, 2024

TMS got us in quick. They did great work at a fair price. John at the front desk was very friendly. I will be taking all my car problems to them from now on. You should too.

Micah Blowers May 5, 2024

I highly recommend ! I completely trust my car here! They take the time to explain everything and are very kind ! The customer service is the best I've ever had! They did a great job on my car and went above and beyond! I will definitely return with any issues I might have in the future. I'm glad I found a place that delivers! Thank you for your top notch service!

Amanda Frazier May 5, 2024

Amazing shop, Steve from Steve’s Auto Repair in liberty retired and I was looking for a shop to take over service of my vehicles. TMS Auto is very caring, fast and reasonable! This is the place to go. John was amazing to work with too

Jack Vedder May 5, 2024

While traveling cross country to KC we had a dash light alert come on. TMS worked me in reasonably quickly and diagnosed a very minor issue that required no intervention. They didn’t charge anything even for the diagnosis. Very friendly and nice people. Highly recommend.

Matthew Woody May 5, 2024

Very nice and fixed my car very nicely! They didn’t have those condescending attitudes sometimes auto shops have too which I appreciate a lot Omfg

Brenna Gentile May 5, 2024

Discovered them trough a trusted friend and couldn't be happier. They run an honest business based on integrity. And I have found them to be skilled in all areas of vehicle maintenance I've needed. But they don't do transmission rebuilds. Only specialists do those now. Give em a try. You won't be sorry.

Paul Mallory May 5, 2024

Fixed my ac on my truck

Anthony Tyler Apr 4, 2024

I have had work done on my vehicle several times and have always had a great experience. For me to be able to have a repair shop that is honest and fair is a very big relief. I would definitely recommend TMS!

David Sepulvida Apr 4, 2024

We have been going to TMS for several years now and they never disappoint! They are honest in their assessment of what’s wrong and they are transparent about all of the costs of the repairs! We have had out of town guests, take their cars there on an emergency basis and they treated them like Gold ! Scott and John and the whole staff are able to explain what is necessary in “layman’s language” so we always understand what they’re going to do and why. They are efficient and respectful and operate in full integrity! We wouldn’t consider going anywhere else.’

Mickie Schroeder Apr 4, 2024

I appreciate and have a peace of the quality work at a fair price, every time I have had them work on my vehicles.

Kent Hermes Apr 4, 2024

Thank you TMS for the quick repair on my Escape!

Rich Halloran Apr 4, 2024

TMS has been servicing my entire "fleet" for many, many years. A total of 6 different cars. Always attentive, always more than fair with pricing, and always trustworthy. Scott even came out and rescued me from what appeared to have been a sprung radiator hose (they had just replaced the radiator) Following me back to drop the car off it overheated again! Turns out it was a different part altogether, so we got a tow truck to pick it up and Scott ran me home. You won't find a better auto service facility. Period.

John Harrison Apr 4, 2024

All the employees are very cordial and very accommodating and I believe their pricing is very reasonable.

Christopher Colborn Apr 4, 2024

I've known the owner for about 24 years, since he had a 2 bay shop across from bubbles liquors. When he moved into this new facility, his business seemed to take off. On several occasions when I needed work, he was so busy that I was forced to use another great mechanic I located, who recently retired January 2023. My 2007 GMC suffered the infamous lifter issue on file for their terrible 5.3 engine design. Went to see Andrew in May 2023, met John. He was able to squeeze me in within the week, and they replaced the lifters and associated equipment. The quality of work was excellent, and performed in a timely manner. Since then, I had my daughter's jeep in for front brakes and rotors. They called advising about the back brakes being close to needing replaced. With my approval, they were able to accomplish both sets, including rotors, the same day. And very reasonable rates. That was in March, and within the last month I have had my GMC in for a rear mainseal leak and transmission cooler lines leak. My daughter's Jeep just went in for several leaks. Has been a very expensive month, but the work has been outstanding, and the crew (John, Scott, Sean) were professional, knowledgeable, and polite. I hate spending money on car repairs, like most of us. However, I at least feel I'm getting my money's worth at TMS. I can wholeheartedly recommend them for your car maintenance. Ron Meade

Ronald Meade Apr 4, 2024

4/18/24 will be back 🙌🏾

Alesia Burton Mar 3, 2024

I have used TMS several times and I am always pleased with them! Scott, John, Jeff, all of them are very personable, knowledgeable & honest. They are always busy it seems which is a testament to their work & dedication. I recommend them highly & happy they serve the Gladstone area!

Bev Carter Apr 4, 2024

TMS is always professional and reliable. I have used them for years now and always have great service and when replacing something big pictures!

Wendy Hargrave Apr 4, 2024

The Maintenance Shop team always take great care of my car. They always look my car over, even during routine oil changes, and let me know if I need to keep an eye on anything. Thank you all.

Marla Doxey Apr 4, 2024

Great guys, personable and very trustworthy!

Jordan McCune Apr 4, 2024

This place is the best. Very friendly, intellegent folks who do the job and do it right. I'll never take my car any where else.

Margaret Kimes Apr 4, 2024

Great folks. Fast service and fair pricing. I’ve been using them for years!

Chad Farmer Apr 4, 2024

TMS did a great job on fixing our Jeep. Was able to get in done same day we dropped off. Would highly recommend them.

Cathy Noblet Apr 4, 2024

I can’t say enough how glad I am to have a maintenance shop I trust. The guys at TMS are thorough, fair, fast, and friendly. I always know they will go above and beyond to take care of my vehicle, and that I can trust their assessment of what needs to be done. Their prices are incredibly fair, and they do their best to get you in quickly and get the work done right.

Jennifer Wilson Apr 4, 2024

i really like this place. the guys seem to be very honest and don’t try to oversell me. which is good, bc money is always tight. they must do good work bc i never have any ongoing issues after they’ve done.

Peggy Chilson Apr 4, 2024